What We Record and Who Sees It
We collect the details you type in yourself and the ones our systems record while you use your account. That means your name, mobile number, date of birth, and the wallet numbers you link for bKash, Nagad and Rocket. When you cash in, we keep the
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transaction ID the wallet returns — not your wallet PIN, and not your full card number when you pay by bank transfer. Those records do three jobs for us: confirming it is you, keeping your account wallet balanced, and answering you when something looks wrong. A
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settled deposit, a round on Roulette Royale, a cricket market on the sportsbook — each one leaves an activity line with a timestamp, so a dispute about a transfer or a game round can be checked against a real event instead of memory. We do not
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sell your details. Payment partners and game providers receive only what they need to settle a transfer or load a table. Records stay while your account is open and for a period after that the applicable rules require, then they are removed. How much of this
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applies to you depends on your local law and eligible regions. If a local rule asks for something different — an extra consent step, a shorter retention window, or a set way to complain — that rule comes first, and we will correct the record when
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you tell us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.